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Businesses and individuals which specialize in educating or, at least, giving advice or suggestions about improving or changing customer service in various ways.

RESULTS
M-Cot Training Offers top quality training and trainers for all business training requirements.
http://www.m-cot.co.za

A Computer Lady Residential and business organizers and consultants serving Southern and Central California.
http://www.2organizedmoms.com

morgantrainingeurope.com Training courses in business english for international environments. Coaching for successful presentations and becoming a perfect host.
http://morgantrainingeurope.com

Ceres Innovations Inc. The CERES model places employees at the center of customer relations within the company
http://www.ceresinnovations.com

Net Effects Consulting Provides the automotive industry with qualitative and quanitative market research services for their Internet sales departments through the unique eMystery Shopper Program.
http://www.neteffectsconsulting.com

Glasstap Training Services Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
http://www.glasstap.com/

The Ohio East India Company Innovative solutions for a wide range of technical challenges, from custom legal case management software to embedded linux aeronautical guidance systems.
http://www.oeic.net

Peacock's Hospitality Solutions Advice, operational auditing, business and people coaching and customer service trainings for the hospitality and cruise and travel industry
http://www.peacockssolutions.com

Customer Transformations Ltd. Consultants in sales and customer services.
http://www.customertransformations.com/

SunShower Learning Video-based training program to inspire positive attitudes in front-line customer service employees.
http://www.smile-video.com/

Corporate Dynamics, Inc. Training and consulting solutions for customer service, sales, and management related issues.
http://www.corpdyn.com/

Interaction Metrics Customer service audit specialists.
http://www.interactionmetrics.com/

Learning Journey, Inc. Solutions to help increase employee morale and give better customer service through communication and corporate culture.
http://www.learningjourneyinc.com/

Telephone Doctor Customer service and telephone skills training company.
http://www.telephonetraining.com/

Entretel Inc. Specializes in performance management and call center consulting as well as soft skills training for people in telephone-based customer service and sales positions.
http://www.entretel.com/

Bassclusker Focus: Individual development in sales. Describes courses and services.
http://www.bassclusker.com

Mickennovation Sdn Bhd Consulting in customer relationship management, customer care, contacts, call centres, helpdesks and IT service management. Provides services, experiences and library. Located in Malaysia.
http://www.mickennovation.com/

Craig Speaks Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
http://www.craigspeaks.com/

Communication Strategy Consultants Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
http://www.communicationstrat.com/

ACA Group Customer service training program.
http://theacagroup.com/customerservicetraining.htm

Customer Focus, Inc. On-site customer service training for service representatives.
http://www.customerfocusinc.com/

Customer Service Review, Inc. Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
http://www.csr-net.com/

CustomNet Services Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
http://www.customnet.on.ca/

Cape Consulting Ltd Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
http://www.capeconsulting.com/

CRM (UK) Ltd Consultancy practice specialising in customer relationship management. Details about the company, services, clients, publications, events and contact information.
http://www.crmuk.co.uk/

1stCo Business Development 1stCo offer custom training solutions to your growing business needs. 1stCo offer training in all aspects of customer service.
http://www.1stCo.com

Active Insight Group Management consulting services for the Software and Telecommunications industries.
http://www.ActiveInsightGrp.com

Paradigm Solutions Offers a common sense approach to solving business process issues, with emphasis on Customer Service.
http://www.paradigm-solutions.us/

The Customer Management Gurus Industry professionals experienced in sales, marketing and customer service strategy.
http://www.customermanagementgurus.com

The Leasing Coach Articles by Jeffrey Taylor, a professional equipment leasing sales trainer. Articles are categorized by leadership, accounting, tax, operations, marketing and convention reports.
http://leasecoach.com

Jacues Weisel Consultant Delivers keynote speeches and leads seminars throughout the United States on personal motivation, human resources development, sales, customer service, and management skills.
http://www.jacquesweisel.com/

Snow & Associates Dedicated to information and training regarding customer service and leadership issues.
http://snowassociates.com

Customer Service Benchmarking Australia A research-based, customer service consultancy, particularly focussing on call centre performance
http://www.csba.com.au

Customer Service Alliance, Inc. An organizational effectiveness consulting firm, specializing in helping your organization maximize its current staff and business strategy.
http://www.customerservicealliance.com

Customer Service Excellence Offers customer service training, workshops and consultancy.
http://www.csxweb.com/

Learning Curve Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
http://www.yourlearningcurve.co.uk/

Jones Associates Specializes in researching, preparing and delivering training programs
http://www.service-training.co.uk

AMB Training Consultants A management and personal skills training company based in Baildon West yorkshire UK.
http://www.ambtraining.homestead.com

Service Advisors Management Consultants Provides comprehensive management consulting services, assisting emerging high tech companies to build a strong customer service infrastructure.
http://www.serviceadvisors.biz

Dionco Inc. A retail consulting firm specializing in retail selling skills and customer service skills.
http://www.dionco.com/

Rosedale Business Solutions Specialising in assisting businesses with setting up, configuring and using financial and CRM systems to improve productivity and profitability.
http://www.rosedalebusiness.com.au

The Access Group International Firm specializing in diversity, customer service, team building and life coaching.
http://accessgroupintl.com






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