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| NorthWorst Air Article from an ex-employee.http://www.northworstair.org/ |
| Some Tips For Dealing With Lost Luggage at Northwest Airlines Article cites experiences with rude personnel who failed to return phone calls to help customer with problem.http://home.att.net/~susanfe/Northwest.htm |
| Untied Airlines Cites poor customer service and passenger complaints about United Airlines.http://www.untied.com/ |
| United We Strand Winners of Westword Online's "What United Did to My Summer Vacation" contest.http://www.westword.com/issues/2000-08-10/feature.html/page1.html |
| Out of the Blue Lies in the sky: An inside look at United Airlines' abysmal service. [Salon]http://dir.salon.com/business/col/hest/2000/07/28/united/index.html |
| Unfriendly Skies Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon]http://dir.salon.com/business/feature/2000/07/28/united/index.html |
| Off Limits Westword Online article sponsoring a "What United Did to My Summer Vacation" contest.http://www.westword.com/issues/2000-07-20/offlimits.html |
| United Sends Mixed Privacy Messages Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet]http://news.com.com/2100-1017-226708.html?legacy=cnet |
| Alitalia Sucks Consumer complaints about lost luggage and other issues. Links to related sites.http://www.alitaliasucks.com/ |
| Don't Fly Continental Airlines Frequent flyer's reserved seat is given away before boarding. On questioning his seat assignment, belligerent clerk labels him a "security risk" and assaults him. Continental feeds fabricated story of racism and "air rage" to legal newspaper.http://www.dontflycontinentalairlines.com |
| Ryanair Refund Campaign Things people might think about before booking flights.http://www.btinternet.com/~webbage/ryan/ |
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Airlines